After-sale service

 

 

• After-sales service department is responsible for personnel management, supervision, training and assessment.
• customer service department to receive repair and technical support, timely processing of customer complaints, build customer profiles.
• Warranty Service Department is responsible for payment of management within the parts.
• after-sales service department responsible for the collection, collation, analysis, summarized the quality of after-sale equipment, regular and irregular reports to the company, and will inform the relevant functional departments of the summary information, continuous improvement of product quality.

 

Telephone hotline consultation related product technology to meet customer needs tailored design.

After receiving the machine, the after-sales department will discuss the best maintenance plan.

Perform maintenance and return to customer after repair.